Privacy Policy

Last updated: 9 March 2026

1. Controller

Maja's Homes Unipessoal Lda ("Maya's Homes," "we," "us"), NIF 516.133.853, AMI 18698, with registered office at Rua de Pádua 143, 2645-643 Alcabideche, Portugal, is the data controller for personal data processed through this website.

Contact: maja.milic@mayashomes.com · +351 913 037 527

2. Data We Collect

2.1 Information you provide

When you contact us via the website form, WhatsApp, email or telephone we may collect your name, email address, phone number, and the content of your message.

2.2 Automatically collected data

When you visit our website we may collect technical information such as your IP address, browser type, device type, pages visited and visit duration. This data is collected through analytics tools and is used only in aggregated, anonymised form.

3. Purpose and Legal Basis

We process personal data for the following purposes:

• To respond to enquiries — Legal basis: performance of pre-contractual steps at your request (Art. 6(1)(b) GDPR).
• To provide renovation services — Legal basis: performance of a contract (Art. 6(1)(b) GDPR).
• To improve our website — Legal basis: legitimate interest in understanding how visitors use our site (Art. 6(1)(f) GDPR).
• To comply with legal obligations — Legal basis: legal obligation (Art. 6(1)(c) GDPR), including tax and accounting requirements.

4. Sharing of Data

We do not sell or rent your personal data. We may share data with service providers who assist in operating our website (hosting, analytics) or delivering our services (suppliers, contractors), always under appropriate contractual safeguards. We may also disclose data when required by Portuguese law or EU regulation.

5. International Transfers

Your data is primarily stored within the European Economic Area (EEA). If any service provider processes data outside the EEA, we ensure adequate safeguards are in place, such as EU Standard Contractual Clauses.

6. Retention

We retain personal data only for as long as necessary for the purposes described above, or as required by law. Contact form enquiries are retained for up to 2 years. Contractual data is retained for the duration required by Portuguese tax law (currently 10 years).

7. Your Rights

Under the GDPR you have the right to:

• Access, rectify or erase your personal data
• Restrict or object to processing
• Data portability
• Withdraw consent at any time (where processing is based on consent)
• Lodge a complaint with the Portuguese data protection authority (CNPD — www.cnpd.pt)

To exercise any of these rights, contact us at maja.milic@mayashomes.com.

8. Cookies

This website uses only essential cookies required for site functionality (such as language preference). We do not use advertising or tracking cookies. If this changes, we will update this policy and implement a consent mechanism.

9. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss or destruction, including HTTPS encryption and secure hosting.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top reflects the most recent revision. We encourage you to review this page periodically.